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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will appear. It contains thorough info about all the operations that you can carry out on that particular page. Each pop-up window appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide selection of video tutorials demonstrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, take a peek at our extensive FAQ section, which comprises questions asked by actual persons and offers practical solutions. We frequently "revamp" our FAQ section with new Q&A's in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can contact our fantastic team of customer support engineers available 24x7x365 and ready to assist you with any problem. Each support ticket you submit will be answered within sixty minutes (the average support ticket response time is only 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932 US International: +1-727-546-HOST(4678) UK Phone: +44-20-3695-1294 AU Phone: +61-2-8417-2372 PK Phone: +92 322 9227464 OUR ID: 235340 Sales Lines Working Hours: Monday to Friday: 10.00 AM - 12.00 AM GMT/UK 05.00 AM - 07.00 PM EST/USA 06.00 PM - 08.00 AM EST/AU email: support@propersupport.com Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com